運送政策

Shipping Policy

At Kaymark Medina, every product is handcrafted with care and made specifically for each customer. We focus on quality rather than mass production, ensuring every item meets our high standards before it is shipped.

Order Processing

Once your order is placed, our skilled craftsmen begin creating your product according to your selected size and specifications. Since every item is handmade, production starts only after your order is confirmed.

Processing Time

  • Handmade production: 5–7 business days
  • Quality inspection: 1–2 business days

Every product is carefully inspected for leather quality, stitching, finishing, and overall craftsmanship before it is approved for shipping.

Delivery Time

  • United States: 3 -5 business days (Most orders)
  • Maximum delivery time: Up to 15 business days during busy seasons or high order volume. Normally Delivery takes 8-10 Days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with your tracking information so you can monitor your delivery.

Shipping Address

Please make sure your shipping address is correct before placing your order. Kaymark Medina is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delivery Delays

Although we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, such as shipping carrier issues, weather conditions, or peak holiday seasons. We appreciate your patience and understanding.

Need Help?

If you have any questions regarding your order or shipping, please contact our support team through our Contact Us page. We'll be happy to assist you as quickly as possible.

Thank you for choosing Kaymark Medina. Every order is handcrafted with care, inspected for quality, and made to deliver a premium leather experience.